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Title: Configuring and Troubleshooting Sophos Anti Virus Applies to: Users of Sophos Anti Virus Section: Network Services Author: Network Technician Last updated: 21 March 2017 Introduction The University of Regina has licensed a number of Sophos antivirus products for use starting mid July of 2010.

This document describes the installation and/or upgrade of the Sophos Antivirus (SAV) product.

Sophos' documentation recommends that users uninstall the previous versions of Sophos Anti Virus and Sophos Remote Update (Sophos Auto Update on Mac OS X) before upgrading.

After uninstalling previous versions of the Sophos products, the new versions should be installed promptly.

Running these unsupported systems without up to date antivirus software would pose a significant threat to the University computing infrastructure.SAV running on any other platform is considered to be unsupported and subject to the policies outlined in the PC Support policy document (ie: billable and lowest possible priority).Be advised that official support for SAV on the Mac OS 9 platform is discontinued. While SAV for Windows is listed as a supported application on the Computing Services List of Supported Hardware/Software (Policy 150.40), Only Windows 7 SP1 and newer are supported.The SAV component is used to detect and disinfect viruses on computer system.The Sophos Auto Update component is used to check for updates to the Sophos Antivirus program and, when updates are available, download and install them.

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