They are diverse group of people with different backgrounds and experiences, dedicated to offering support.
RAINN carefully vets, trains, and monitors the performance of all staff members.
NHS 111 is commissioned locally by the NHS, and there are several providers that deliver the service in each area.
A typetalk relay assistant will automatically join the call.
The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers.
They will ask questions to assess your symptoms and, depending on the situation, will then: NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter.
HOPE (4673) to be connected with someone over the phone who can help.
NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser.