Hybrid Centralization As Toner previously wrote, “[Nebraska’s] decentralized structure has created duplication of tools and resources over time.Even more concerning, it has created an unhealthy competition among IT operations which interferes with achieving our common goal of a seamless, efficient, customer-centric IT environment.” Centralization is the consolidation of an organization’s technology resources that, when done correctly, can improve administrative tasks, improve security and make data management easier while saving costs.Consolidation can make or break a health information management department, particularly for enterprise-wide health systems.As the healthcare industry sets its sights on analytics-driven care models, the benefits of a consolidated HIM department may out-weigh the risks of disruptive change.
Before a healthcare organization can apply analytics tools to its data and generate actionable insights, patient information must be accurate and precise. "Establishing and maintaining coding integrity is critical to health system operations," says Ms. Beyond coding for reimbursement purposes, centralization can help to establish best practices for the capture of accurate data from coding departments and point of contact.
In developing a business-minded IT environment, Toner emphasized the importance of creating reports to monitor the quality of state-offered services.
“In getting ready to launch hybrid centralization, we had to answer one question and be very clear,” Toner said. And how do we provide a more efficient, cost-effective and customer focused state-government?
“Our primary focus is the network and servers.” Nebraska’s Department of Roads, for example, designs roads for the state.
They focus on the core services they provide while Toner and the OCIO provide the infrastructure to help them achieve their business goals.